In Matthew B. Crawford's Shop Class as Soulcraft, the blending
together of government policies, cheap money in the form of credit, and changing social mores have created fertile ground
for the pestilent spread of the management class over that most noble of endangered breeds, the Tradesman. Modern America,
Crawford argues, has not only been negligent in its failure to nurture manufacturing as a species of the American economy,
it has looked the other way while paper-pushing Managers overwhelmed the workforce.
What does this Managerial disease look like? Surely you've spotted him in your travels, the feckless office
worker who bumbles through his day, helpless to make heads or tails of his work, but brainlessly content all the same to pull
a paycheck in exchange for taking meaningless orders from his superiors and passing them onto his hopeless subordinates.
There is but one creature inoculated against this blight, the Tradesman, that most
pure and rugged of men who, armed with wrench and welder's mask, endeavors to maintain his sacred trust, the still flickering
flame of the American cowboy. This staunch individualist is a free and honest soul who labors for but two purposes, love and
his own satisfaction.
This is Crawford's portrait of the American
workforce, a job market polarized into those who find enlightenment by working with their hands and those who remain in the
dark because they don't. As my sarcasm indicates, this is overly simplistic.
Shop Class as Soulcraft lays down a sensible premise; work with ones hands is often rewarding because there
is an immediate and visible result of ones labor. Crawford exemplifies this with his Tradesman, a man who benefits from a
kind of double satisfaction because not only are the results of his labors pleasing to himself, they also please his customers,
either by providing them with new, hand-crafted products, or newly repaired versions of already treasured items. The Tradesman,
thus, can go home each night knowing he has had a tangible and positive impact upon a world which is dominated, more than
ever before, by workers who have mastered only a corporate craft.
If
the Tradesman is the beneficiary of this double satisfaction, the Manager is doubly deprived. Not only does he never experience
the pleasure of creating with his own hands, he is denied even the slightest interaction, good or bad, with his customers.
He is, like his countless comrades, hardwired into a corporate superstructure that not only prevents him from receiving satisfaction,
it prevents him from understanding his own job, his own function as a worker. And if this weren't bad enough, the Manager
must also contend with the feeling of worthlessness that accompanies employment at a corporation with whom he is made utterly
redundant by the millions of MBAs waiting to replace him.
Who
would you rather be, Crawford seems to ask.
Unfortunately for
Crawford, there are two significant flaws in his argument.
Firstly,
reward is subjective. Reward is personal. Reward can't be distilled into some mathematical formula that is then universally
applied to human kind. A midlevel lawyer at a large firm is but one of many lawyers contributing to a dry and complex case;
does he feel no satisfaction when that case is successfully prosecuted? A medical researcher is but one of thousands of men
and women combining their efforts to cure Cancer; does she feel no satisfaction when her research is completed? Even Crawford's
beleaguered, bumbling Manager; does he feel no satisfaction when his division does well? Yes, the Tradesman has access to
the immediate reward of a job well done, but that does not diminish the delayed reward of the lawyer, the doctor, or even
the Manager.
Einstein revolutionized our world with his theories
on physics and the nature of the universe. Did he experience no sense of reward because it required years of toil for him
to generate his ideas? He must have known that only a fraction of the population would be capable of understanding his theories;
did that reduce his reward? Einstein never even generated a product for a customer. How is he not permanently locked out of
Crawford's system of reward?
I am a writer, an occupation which
forces me to work for long stretches of time on novels that offer no reward until they are completed and or published. This
does not cheapen my life or diminish my happiness. I write because it is a skill at which I excel. Should I drop this most
intellectual of pursuits and pick up engine repair because I'll only find enlightenment when my hands get dirty?
No.
Secondly, satisfaction
in both work and life is powerfully driven by financial compensation and job security. A trade offers someone a skill they
won't soon forget, but what if the market is suddenly flooded with people with precisely their kind of skill? What if a technological
advancement makes obsolete the precious skill the Tradesman is dependent upon? And this assumes that the Tradesman in question
is single... What if he has a family to support? Logically, anyone in this situation would prize stability over personal reward
which is more likely to be offered up by a large corporation than lonely self-employment.
So not only is reward subjective, it is situational. You are presented with two Crawford-style managers,
one has a child in and out of hospital and the other does not. Do these two managers have an equal level of job satisfaction?
Of course not. Odds are, overwhelmingly so, that the manager with the sick child appreciates his job more than the unburdened
manager because the burdened manager has obligations that supersede his own happiness. Now we've introduced prioritized reward
where the importance of personal enlightenment is weighted based on the necessity of the person's job.
It's getting complicated, isn't it? Maybe just a little too complicated for Crawford's
simple, polarized theory.
In conclusion, it is clear that Crawford
is an intelligent and educated person who struggled to find meaning in a world that wasn't suited for him. When he found his
happiness, he wrote about it, perhaps to help codify his thoughts on the issue, perhaps to offer encouragement to others who
felt trapped in the same unrewarding cycle in which he found himself. Insofar as Shop Class as Soulcraft is a kind of self-help
rumination on the nature of tradework, it is interesting. But if thoughtful curiosity was ever Crawford's aim, it was lost
in his final draft, 256 pages of self-righteous theorizing that boils down to "work with hands good. Middle management
baaaad." There are valid arguments for how the ascendance of the management class has upset the applecarts of both the
American economy and the family unit,but these are ignored in favor of the author's own journey which leaves precious little
room for any of the myriad factors that explain why people stay in jobs they do not like.
For Crawford's sake, I'm glad he is happy in his new life as a motorcycle repairman, but there's
a suggestion here that there's no way any paper pusher can be as happy as Crawford is, that, for the betterment of ones mental
health and America as a whole, they should join him in his world of dipsticks and stripped down engines. That is not only
presumptuous, it's unkind.
If you'd like to read this book in
spite of what I've said here, or even because of it, you can buy it here. And if you think I've been grossly unfair, feel
free to come back and tell me about it, within reason of course.